Semi retired Defined Benefit member
"Serhan really listened to me and was open, honest and
accessible with her responses and advice.
I didn’t feel talked down to, or that she made things
overly complicated: she was sound, and straightforward, and any and all
questions were welcomed and answered.
She smiles a lot too!
And that warmth-with-a-bit-of-humour, particularly when you’re often a
bit stressed about seeing a financial adviser. (or because of the reasons that
have brought you there in the first place), was particularly appreciated."