Susan

CSS Member

"While there are increasing numbers of women working in the financial advice sector, when I met Serhan some years ago, this was not the case. I had not previously found a woman to advise me, and I was on the point of making what would have been a big mistake for my future financial security. I not only avoided that mistake but, for the first time, had financial matters explained to me in a way I could understand and act on with confidence. Serhan is never patronising and has endless patience in explaining an area that can be mysterious and stressful for those outside the field. She is always honest in her dealings with her clients, particularly with regard to costs and likely outcomes. She has a particular interest in helping women particularly in overcoming the gender gap that can compromise later-life financial security. I have recommended others to Serhan and everyone I have recommended has been equally impressed with her help. I have complete trust in her integrity and knowledge and, in a business where the right advice can be hard to identify, she is highly recommended!"

Murray

Retired Navy Officer

"Serhan provided advice during my transition to retirement after 40 years in the Navy. Having recently returned from a six month deployment, and with less than 3 months to go, Serhan provided close personal attention as she guided my wife and I through this confronting process. She took the time to actually determine my personal circumstances and targets for moving forward, progressively building trust. She provided clear, reasoned advice, and took the time to explain the rationale for that advice. At the time of retirement, she ensured the actual transition under DFRDB was completed efficiently without any unexpected issues. My experience with Serhan has been very positive, and I intend to continue to periodically seek her advice in the future."

Mark

Semi-retired APS SES Executive

" Serhan provided my partner and I each with top quality financial advice as we prepared to transition out of long term Australian Public Service careers. Serhan has a detailed understanding of the Commonwealth superannuation schemes, the PSS in our case, and was able to apply this knowledge to prepare individual and combined financial plans with us.

We followed the advice and implemented the plans. It has been the key to a successful transition, and our financial future has been secured. We could not have done this without Serhan's professional and skilled approach. I can strongly recommend Serhan, and have recommended her to others - with the same positive results. Our only regret is that we did not do it sooner!"

Lisa & Richard

Retired CSS & PSS Members

"Serhan has advised us on all our financial matters for the past 7 years. In that time, we have both transitioned from full-time to part-time work, and into retirement from the Australian Public Service.

Serhan gave us excellent financial advice throughout and we are grateful for her down-to-earth, open, honest and ethical approach. She listened carefully to our needs and goals, advising us on financial options perfect for our risk profile, helping to set us up comfortably now we are no longer working in the APS. We recommend her highly for all financial advice relating to defined benefits schemes."

Neil & Anne

Retired PSS Members

"We have been given advice by Serhan on a couple of occasions now and we trust her analysis. We have found her friendly, approachable and hard-working." 

Michael & Ann

Retired CSS & PSS Members

"We have received superannuation advice on several occasions from Serhan Mackey from 2013. The advice was about the public service superannuation schemes, PSS, CSS and PSSap, as well as industry superannuation funds.

Serhan has always been knowledgeable, efficient and friendly, and we have confidence in the advice we have received. Although some of our superannuation issues have been quite complex, Serhan was able to sort through the complexities and explain the options in a straightforward way.

We believe Serhan’s advice has been in our best interests. We have followed her advice and are extremely happy with our superannuation situation."